Incidents and maintenance reported on status page for IcePanel Pfizer https://status.pfizer.icepanel.cloud/ https://d1lppblt9t2x15.cloudfront.net/logos/4ff5bae0f41870d9b3c4d08797221c19.png https://status.pfizer.icepanel.cloud/ en https://status.pfizer.icepanel.cloud/maintenance/1072502 Thu, 24 Sep 2026 19:00:00 -0000 https://status.pfizer.icepanel.cloud/incident/1072502#894c0a53d3799a737187223a30c2cde1c35bf7745cafda0b72af76ef81e4d022 Maintenance Maintenance completed https://status.pfizer.icepanel.cloud/maintenance/1072502 Wed, 23 Sep 2026 22:53:19 -0000 https://status.pfizer.icepanel.cloud/incident/1072502#75febf5fbfb45f07bfc9e107eaf07feada6ccdf24a1764034c8578b99481b940 Maintenance We are deploying IcePanel v112.7. API changes: - Return a proper 409 Conflict error with message "A user with this email already exists" instead of 500 Internal Server Error when user registration or email update triggers a unique index violation - Restrict landscape-scoped OAuth/MCP access tokens to landscape routes, so they can no longer read or change organization or account data - Add a version number to comment reply responses App changes: - Add a step to setup where new users create an organization before completing their profile - Fix the model objects table clear-selection control emptying the object side panel - Fix deleted comments and replies not disappearing in real time for others viewing the thread - Fix to close the plans dialog after updating a trial with a card on file - Updated onboarding styling - Fix Cmd + Z clearing the entire detailed description after closing the object side panel - Fix breakpoints causing changing connection in model to error https://status.pfizer.icepanel.cloud/maintenance/1064681 Tue, 15 Sep 2026 15:00:00 -0000 https://status.pfizer.icepanel.cloud/incident/1064681#f5bd837b7255845b3f098d7714c16dccb063afbb752fd33d1fdcc5acd5fc8111 Maintenance Maintenance completed https://status.pfizer.icepanel.cloud/maintenance/1064681 Tue, 15 Sep 2026 14:00:00 -0000 https://status.pfizer.icepanel.cloud/incident/1064681#c817dafab61139c9566a0a00fb01f10be2e5faf96007d5e891bff83a7906ef14 Maintenance We are deploying IcePanel v112.6. API changes: - Fix draft merges that could silently leave out some changes, and stop a merge with a clear error when a landscape's change history cannot be read reliably - Zoom overrides pointing at a deleted diagram or model object are now removed when the diagram is updated, instead of blocking every further change to that diagram - Creating or duplicating a version now remaps zoom overrides to the new version's diagrams and model objects https://status.pfizer.icepanel.cloud/maintenance/1049693 Thu, 03 Sep 2026 16:25:00 -0000 https://status.pfizer.icepanel.cloud/incident/1049693#22511a9224694b513194381e6d2704c09673d7d1a6223e658627419f259e3642 Maintenance We are deploying IcePanel v112.5. API changes: - Skip route context initialization for requests not matching any OpenAPI route - Reject empty parent IDs when creating model objects instead of returning a server error App changes: - Show the version creation progress screen while a duplicated landscape is still copying - Fix the name field losing focus while adding an object in the model table - Fix focus on adding model objects with using the side drawer https://status.pfizer.icepanel.cloud/maintenance/1032723 Tue, 25 Aug 2026 15:17:28 -0000 https://status.pfizer.icepanel.cloud/incident/1032723#f27b9ecf7496e0d76602758576bbdaa9b98781276216b9d398117ec8be293aa6 Maintenance We are deploying IcePanel v112.4. API changes: - Default actor size is incorrect when updating diagram objects - Improve version creation speed for large landscapes and fix new versions appearing ready before all data was copied - Add full text search to the catalog technologies list endpoint with the search query parameter - Add a catalog technologies list select endpoint that returns only the requested fields - Tag model object and connection ids are now derived from the model at read time and are no longer stored on tags, request them on the tag list and get endpoints with the `expand` query parameter App changes: - Show auto version toggle even when no previous versions exist - Area layouts jump around when they do not contain any child objects https://status.pfizer.icepanel.cloud/maintenance/1021578 Wed, 19 Aug 2026 16:30:04 -0000 https://status.pfizer.icepanel.cloud/incident/1021578#6d604ded898d251324fb7a458c30bc0a3a14730455a0932ce11eb8347bcd12a6 Maintenance We are deploying IcePanel v112.3. API changes: - Add webhook events for diagrams and diagram groups - Add webhook events for flows - Access tokens are now issued with the API URL as the issuer claim, matching the issuer advertised by the OAuth discovery document. Tokens issued before this change remain valid until they expire - Add endpoint to retrieve individual OpenAPI path definitions at `/v1/paths/{pathName}` - Diagram connection label position/line shape/origin and target connectors are now optional App changes: - Fix low resolution thumbnails for diagrams with small content areas - Fix Cmd + Backspace deleting a single character instead of clearing to the start of the line when editing text on a diagram - Simplify drag and drop interaction from toolbar https://status.pfizer.icepanel.cloud/maintenance/1008861 Tue, 11 Aug 2026 22:39:48 -0000 https://status.pfizer.icepanel.cloud/incident/1008861#1acd81a6a97606f10012795018239aaa60f2113cedc2d8b4a46bf30d56c7db58 Maintenance We are deploying IcePanel v112.2. API changes: - Do not create a diagram if its content fails to create - Add webhook events for tags and tag groups - Calculate diagram connection points automatically in the get endpoint and deprecate the connection points property - Roll back failed merge operations automatically instead of leaving corrupted data - Fix handling of deleted objects in drafts and prevent merges that could create invalid references - Include the top-level entity id in validation errors - Fix drafts failing to apply when they contain corrupt tasks - Prevent self-looping connections and other invalid data from being saved - Fix race conditions that could cause stale change detection during draft merges - Include the object name in the error when an object is already in a diagram - Throw a clear error when merging an empty draft - Prevent duplicate model objects from being added to the same diagram - Fix draft tasks failing to apply when entities were deleted in the main version - Add export schema v2 matching the import schema with teams, technologies and flows, and make it the default - Optimize fetching of model object connections and context App changes: - Fix error when duplicating a diagram that contains objects or connections referencing deleted model entries - Fix modal flicker when cancelling the deletion of a comment thread - Fix tags not loading in the model object viewer - Add quick-start helper with create actions to empty diagrams - Connection points on diagrams are now calculated automatically - Fix error when opening diagram and flow context menus - Polish organization settings screens and the share/embed dialog - Update IcePanel logos - Fall back to the first edited diagram when opening a draft - Improve design of organization sharing and diagramming settings and add a "View in model viewer" menu item - Fix comment thread closing when cancelling its delete dialog - Add empty state with a create action to the related diagrams list - Fix race condition that allowed objects with duplicate names to be created without an error - Fix navigation from model objects in drafts after a merge - Fix drafts breaking when a draft task fails to apply - Add ID column to the API keys table - Fix webhooks page not being visible to admins on some plans https://status.pfizer.icepanel.cloud/maintenance/1049529 Mon, 03 Aug 2026 14:00:00 -0000 https://status.pfizer.icepanel.cloud/incident/1049529#f4ce8563cf7683e0d7798d2e65e2ffcddd02d8860c99fa666f2142975aa9232b Maintenance We are deploying IcePanel v112.5. API changes: - Skip route context initialization for requests not matching any OpenAPI route - Reject empty parent IDs when creating model objects instead of returning a server error App changes: - Show the version creation progress screen while a duplicated landscape is still copying - Fix the name field losing focus while adding an object in the model table - Fix focus on adding model objects with using the side drawer https://status.pfizer.icepanel.cloud/maintenance/986036 Wed, 29 Jul 2026 23:00:53 -0000 https://status.pfizer.icepanel.cloud/incident/986036#c3162c5e8154d0739e47760788ddeca80c6841d95fb7423209e12de2221ffb38 Maintenance Improvements Sharing and diagramming page in settings UI refresh Fixed We’re releasing several performance improvements to drafts that organizations can opt into. Empty draft errors Invalid merge when you change object type with children Duplicate-named objects sometimes appeared in the same diagram Draft errors when you delete a parent object in the current state Empty state for the related attributes list in ADRs https://status.pfizer.icepanel.cloud/maintenance/970364 Mon, 20 Jul 2026 14:28:05 -0000 https://status.pfizer.icepanel.cloud/incident/970364#6ef1c589ac64c0c14ef01b2f362a772d4c45cd4a6e90ab102d26ddc90fb4c709 Maintenance https://docs.google.com/document/d/1Da_GqtDbZvPwELPiatvgRRFm5Q1ZXP0DG679_heaxPo/edit?usp=sharing https://status.pfizer.icepanel.cloud/maintenance/897054 Sat, 16 May 2026 00:57:36 -0000 https://status.pfizer.icepanel.cloud/incident/897054#456a7199a7d7ac567a0c4479b30a0a159cc588d8cf8a6dc4de1af849b2d671b7 Maintenance We are upgrading our database technologies. During this time, the app will be read only. Modifications to data will not be allowed. https://status.pfizer.icepanel.cloud/maintenance/895201 Wed, 13 May 2026 16:00:40 -0000 https://status.pfizer.icepanel.cloud/incident/895201#378d9eb67378addd79c5865108bb9bbb918fe0fbfc6aac78395700628a58bd20 Maintenance https://docs.google.com/document/d/1V9QezG837q1y5W3QZP_aPIH73YXgCSOWVUUlxRTy8bA/edit?usp=sharing https://status.pfizer.icepanel.cloud/maintenance/875960 Mon, 20 Apr 2026 21:20:23 -0000 https://status.pfizer.icepanel.cloud/incident/875960#21d1644552e97f1397c3e916dff1d48e23a373113049b69faa07ab49a502bada Maintenance https://docs.google.com/document/d/1JRSlY6br-XbfQJQ04l53GsD-fpv-2KcIFIkGWBi3B2E/edit?usp=sharing https://status.pfizer.icepanel.cloud/maintenance/851541 Tue, 17 Mar 2026 18:53:57 -0000 https://status.pfizer.icepanel.cloud/incident/851541#f4aff8294ef24f30b5cfd627c66813582334bc36ac213b641fc8e1d976d51633 Maintenance https://docs.google.com/document/d/1lbnaKQEGWCdU-RHT2NacFgoI8q-VgX7xn9jZ6duvbHM/edit?usp=sharing https://status.pfizer.icepanel.cloud/maintenance/841787 Thu, 05 Mar 2026 18:00:00 -0000 https://status.pfizer.icepanel.cloud/incident/841787#b41e6d63c04cd7905965ebfdd0fcf9a409b1fc23791b91dc4c607b570f6e04b8 Maintenance https://docs.google.com/document/d/14FxvkHoGLuUb6D__dOoFbMsufvNPNKqlUZFMXmNIiko/edit?usp=sharing https://status.pfizer.icepanel.cloud/maintenance/822010 Mon, 09 Feb 2026 20:56:03 -0000 https://status.pfizer.icepanel.cloud/incident/822010#7605892d457f22513271ae229fb78548bf79afb92665183e4efa3551f997c181 Maintenance https://docs.google.com/document/d/15SEfuB67GTAEkteNidrw0aX2ynBwdvK5NOFpc4zYV2E/edit?usp=sharing